We recently purchased a home located in Shelter Hills, a development in Petaluma. Susan Wallen worked with us to find the home that checked all of our requests. We thought we could find the home of our dreams just by searching on Zillow. We were wrong. All the listings we found had multiple offers and were selling way over asking. We had made multiple offers and nothing was getting accepted. After speaking with Susan, she understood exactly what we wanted and she jumped into action and found us a listing that was not on any of the sites we were looking at. She helped us make a fair offer for the condition and value of the home. Our offer was accepte...

I had a wonderful experience with Sue Wallen in selling my house. My last experience had been quite a few years ago in a different state with a very different market and procedures. Sue guided me through the process from the beginning, understanding the neighborhood, judging the relevance of recent sales of similar houses, and assessing the strengths and weaknesses of my house. Some minor touches and fix-ups were needed, and we progressed through the various inspections. Pictures were taken (wonderful pictures!) and a marketing approach discussed. The open houses were very well attended, and traffic remained high going forward. Even with an aggressi...

From the beginning Sue was compassionate, a great listener, eager to help, and incredibly informative. Walking me through the whole process, explaining every detail and excited and gracious with me when we chose the house we wanted; these are qualities you want in your agent! Thank you Sue for everything you have done. We love our new home!